1.Identification of the provider
TikNEO (hereinafter, “the Service”) is a time tracking and staff management platform operated by Tikneo, with registered address at Plaza Ferrerias 19, Office 1, Donostia, Spain, postcode 20011. Contact: info@tikneo.com.
2.Purpose
These terms govern the contracting and use of the Service by client companies. Signing up for any of the plans implies full acceptance of these terms.
3.Plans, prices and billing
The prices in force for each plan are those published on the plans and pricing page. Unless expressly stated, prices do not include applicable taxes. Billing is monthly and the amount depends on the plan contracted and the number of active employees.
4.Trial period
TikNEO offers a free trial period with no need to enter a card. Once the trial period ends, access to the features is subject to signing up for a plan.
5.Cancellation
The client may cancel their subscription at any time from their account settings. Cancellation prevents the next renewal, and access is kept until the end of the period already invoiced.
6.Client obligations
The client undertakes to make lawful use of the Service, to safeguard their access credentials and to ensure that they have a legal basis for processing their employees' data within the platform.
7.Data protection
The processing of personal data is governed by our Privacy policy.
8.Applicable law
These terms are governed by Spanish law. For any dispute, the parties submit to the courts and tribunals of Donostia, unless the applicable regulations provide for another jurisdiction.
