1.Data controller
Tikneo, with registered address at Plaza Ferrerias 19, Office 1, Donostia, Spain, postcode 20011, is the controller of the personal data collected through this website and the TikNEO platform. Contact: info@tikneo.com.
2.Data we process
We process the data you provide through the forms on the site (first name, surname, email, phone, company, role and sector), as well as the data needed to provide the service to client companies (employee data, clock-ins, shifts and absences).
3.Purpose and legal basis
We use your data to handle requests for information or a demo (consent), to provide the contracted service (performance of a contract) and to comply with applicable legal obligations, such as the working-time record set out in Spanish Royal Decree-Law 8/2019.
4.Retention
We keep the data for as long as a contractual relationship exists or until you request its deletion, and afterwards for the periods required by applicable regulations.
5.Recipients
We do not share data with third parties except where legally required or with providers acting as data processors (hosting, communications), with whom we have the contracts required by the GDPR.
6.Security
We apply appropriate technical and organisational measures, including encryption of information, role-based access control and automatic backups.
7.Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@tikneo.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
